Here at Hiko we never intentionally wipe anyone’s device and if we  needed to restore and wipe the device we always check this with customer first, it is 100% recommended that a device is backed up fully before going in for an repair, it is silly not to as backing  up is made so easy in our modern technology age.

Examples of cool apps for keeping things backed up:

Gmail – this will back up your contacts and notes for  free and they can be downloaded onto any smartphone with out issues of crossing between IOS and Android.

Google Photo app – this app will back up all your pictures at a standard quality for free, no limits, these can also be viewed from a computer via your gmail account, your device syncs with the cloud eveytime you log onto WIFI so as not to waste your 4g Data.

Whatsapp – This messaging app makes a full backup of all messages sent via it, i use this personally and its great.

Thats the main sentimental things covered that we worry about losing. Apps and music that have been purchased can be re downloaded from google store or IOS store for free as they know they have been purchased on your account before.